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Checking Proxy Environments and Connectivity Requirements#

When You Need Help

We don't receive many inquiries about this, but it's a common sticking point during a first-time setup. Checking it before you install the scanner will save you trouble.

Check First#

  • Is communication from the target servers to FutureVuls allowed through your proxy and firewall?
  • If you go through a proxy, is the proxy configured in the scanner?

Key Points#

  • The required connections (destinations and ports) are listed in Service Connectivity Requirements. Review them with your network team before you onboard.
  • In an environment that goes through a proxy, you need to configure the proxy in the scanner. For instructions, see Proxy Configuration.
  • If you scan Windows with a proxy configured, update the scan execution script. With an old script, the scanner is downloaded again every time a scan runs (fixed in the October 2026 release).

Troubleshooting#

If this page doesn't solve your issue, contact us through the support contact form and include the destinations and ports of the blocked connections and whether you use a proxy.

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