Preview
This guide is a preview. Its content may change.
Understanding Detection Results (the Vulnerability List)#
When You Need Help
Most things that look like "display problems" are actually by design or a result of how detection works. Use the common patterns below to narrow down the cause.
FAQ#
A. I updated, but the task doesn't change to Patch Applied
Check the "Patch Availability" column (✓, ✗, △, ？) in each list. For vulnerabilities with no patch released or no fixed-version information, FutureVuls can't automatically determine whether a fix has been applied. For tasks from the Amazon Inspector integration, "？" is shown when there's no fixed-version information.
B. Vulnerabilities I should have patched are still detected (Windows)
Starting with the October 2026 release, vulnerabilities are detected unless FutureVuls can confirm that the KB that fixes them has been applied. Older KBs that have been superseded by newer ones are consolidated under the latest KB on the Advisory tab (you can check them under "Merged KBs" in the advisory details). For KBs delivered as hotpatches, the URL of the support page is shown. Check the primary sources, and if there's no impact, set the task to Not Affected or Workaround.
C. Vulnerabilities in Edge or Teams newly appeared on Windows
With the October 2026 release, FutureVuls also detects vulnerabilities in Microsoft products other than the OS, such as Microsoft Edge and Teams. This is expected behavior.
D. The latest vulnerabilities aren't detected (Windows)
Your servicing stack update may be outdated. Update it to the latest version and scan again. If the server is managed by WSUS, also check the synchronization and approval settings on the WSUS side.
E. I want to export a list to CSV or create a report
There's no dedicated reporting feature. Generate a CSV with the "CSV Report" button on the task list or software list, and format it in Excel or a similar tool. When generation finishes, you receive an email, and you can download the file from the same button. "Download Generated CSV Report" contains data as of the last time it was generated, so generate it again when you need the latest data. If you only need the rows on the current page, you can also use "Export" on the list.
F. Tasks shown as resolved on the screen appear as unresolved through the API
By default, the API also retrieves tasks that are hidden. Add ?filterIgnore=true to match what's shown on the screen.
Troubleshooting#
If this page doesn't solve your issue, contact us through the support contact form and include the CVE ID, the server, and what you expected to see.
Related Articles and Manuals#
- The task doesn't change to PATCH_APPLIED after updating
- Vulnerabilities that should already be patched are detected
- The latest vulnerabilities aren't detected
- Detection gaps occur when scanning Windows under WSUS
- Is there a reporting feature?
- Tasks resolved on the screen appear as unresolved when retrieved through the API
- Task CSV Report
- Onboarding Guide – STEP 1: Narrow Down the Vulnerabilities to Address