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For Trial Customers#

For Trial Users

This page is for customers on a trial. It explains how to use the trial to verify "whether FutureVuls works in your environment," and which pages of the Onboarding Guide cover each item you verify. The pages you read and the settings you configure during the trial can be used as is after you sign a contract.

  • Who this is for

    Those on a trial, and those about to start a trial

  • Time required

    About 10 minutes

  • What you'll learn

    The trial flow and how to proceed over two weeks, the items to verify and their pass criteria, and how to proceed after the trial

  • You're done when

    You've decided the purpose of your trial and the items to verify

Trial Flow#

flowchart LR
    A["Kickoff<br>Decide the purpose, scope, and period"] --> B["Evaluation period<br>Verify the items one by one"]
    B --> C["Progress meeting<br>Mid-trial check-in"]
    C --> D["Closing<br>Summarize the results"]

Define Your Purpose as "Can We...?"#

Define the purpose of your trial in the form of "Can we...?" questions, such as "Can we prioritize vulnerabilities automatically?" or "Can we also register servers on a closed network?" This way, at the closing, you can clearly judge whether each one was achieved.

The trial period is two weeks. At the kickoff, you also decide the scope to verify (the number of target servers).

Example Two-Week Plan#

Timing What to do Page to read
Day 1 At the kickoff, decide the purpose, the scope to verify, and the period This page
Days 1–2 Register one server and get as far as opening "Important CVE" Quick Start: Try It on One Server
Days 3–5 Register the servers and products in the scope to verify, using each scan method (Item 1) Planning 3: Check Your Environment, Setup 2: Register Servers and Products
Days 6–7 Configure the SSVC inputs and the "Important CVE" conditions (Item 2) Setup 3: Define Prioritization Rules
End of week 1 At the progress meeting, review the results so far and the remaining plan This page
Days 8–10 Open "Important CVE" every day and check the details of the vulnerabilities (Item 3) STEP 1: Narrow Down the Vulnerabilities to Address
Days 11–12 Set assignees and due dates, and try recording the results of your response (Item 4) Setup 4: Set Assignees, Due Dates, and Notifications, STEP 2, STEP 3
Days 13–14 Summarize the results and report them at the closing This page

What Not to Do During the Trial#

The trial is for verifying "whether FutureVuls works for you." Do the following two things after you sign a contract.

  • Registering all servers: During the trial, register only the servers in the scope you decided on.
  • Designing operations around your own rules: Decide things such as how to set assignees and due dates after you sign a contract.

Items to Verify and Pages to Read#

Item to verify Main points Pass criteria Page to read
1. Registering devices Can you register servers and products using scan methods that suit your environment? All servers and products in the scope to verify are registered and updated automatically every day Planning 3: Check Your Environment, Setup 2: Register Servers and Products
2. Prioritization (triage) Can you narrow down the vulnerabilities to address using SSVC and other criteria? You can narrow down the number of "Important CVE" items to an amount you can review every day (guideline: 10–20 per person) Setup 3: Define Prioritization Rules, STEP 1
3. Checking vulnerabilities Can you check the information you need to decide how to respond, such as the vulnerability summary, primary sources, and patch availability? For vulnerabilities in "Important CVE," you can decide whether to address them using only the information on the screen STEP 1: Narrow Down the Vulnerabilities to Address
4. Checking tasks Can you manage responses using assignees, due dates, and statuses? For tasks with assignees and due dates set, you can record the results of your response as statuses STEP 2, STEP 3

If you want to check whether detection is accurate, compare a few vulnerabilities you already track in your current patch management spreadsheet or other tools to see whether FutureVuls also detects them.

When you start your trial, first follow "Quick Start: Try It on One Server" until the vulnerabilities on one server appear in the list.

After the Trial#

At the closing, summarize the results in the following three categories.

Category How it's handled after you sign a contract
Confirmed You don't need to redo these after signing a contract. You keep using the settings from the trial as is
Conditional or unconfirmed You take care of these first after signing a contract. They are the first items on the Go-Live Checklist
To work on after onboarding Registering all servers and designing operations. You proceed with these using the pages of the Onboarding Guide

After you sign a contract, you only need to fill in the items on the Onboarding Preparation Sheet that weren't decided during the trial.

Reporting the Results Within Your Organization#

We provide a template for reporting the trial results within your organization. For each item you verified, you can enter "Confirmed," "Conditional," or "Unconfirmed," along with the reason. You'll receive the template from our sales representative or the person in charge of your trial.

Cleaning Up If You Don't Sign a Contract#

If you decide not to sign a contract after the trial, please clean up as follows.

  • Uninstalling the scanner: On servers where you installed the scanner for Local Scan, uninstall the scanner (Uninstalling the Scanner). For Remote Scan, you only need to uninstall it from the server where you installed the scanner. With Paste Scan or SBOM import, nothing is left on the server side.
  • Data in FutureVuls: Have a user with organization owner permissions delete the organization using the link in the lower-right corner of the "Organization Settings > Organization" screen. All data, including groups, servers, vulnerabilities, and tasks, is deleted, and the account information of users who belong to the organization is also deleted automatically. Deleted data cannot be restored (How to Cancel Your Subscription). When the trial period ends, you can no longer operate the screens (End of the Trial Period). If you decide not to sign a contract, please delete the organization before the trial period ends. If you want to delete it after the trial period has ended, contact us through the support contact form.

Troubleshooting#

If something isn't working, see Troubleshooting (FAQ).

If something can't be resolved during the trial, contact the person in charge of your trial or use the support contact form.